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Privacy Statement

This privacy statement was last revised on March 4, 2022 and applies to citizens and lawful permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you through We recommend that you read this statement carefully. We comply with privacy regulations when processing data. This means, among other things, that:

  1. we clearly define the purposes for which we process personal data. We do this through this privacy statement;
  2. we aim to limit our collection of personal data to only that which is necessary for legitimate purposes;
  3. in the first place, we ask for your explicit consent to the processing of your personal data in cases requiring your consent;
  4. we take appropriate security measures to protect your personal data, and we require the same from parties that process personal data on our behalf;
  5. we respect your right to access, correct or delete your personal data at your request.

If you have any questions or want to know exactly what data we hold about you, please contact us.

1. Purpose, data and storage period

We may collect or receive personal information for a number of purposes related to our business operations, which may include:

1.1 Contact – by phone, mail, email and/or forms

For this purpose, we use the following data:

  • Name, Address and City
  • E-mail adress

The basis on which we can process this data is:

With the consent of.

Retention period: We store this data until the end of the service.

1.2 Creating and analyzing statistics to improve the site.

For this purpose, we use the following data:

  • IP address
  • Location
  • Visitor behavior

The basis on which we can process this data is:

With the consent of.

Retention period: We store this data until the end of the service.

1.3 To be able to offer personalized products and services

For this purpose, we use the following data:

  • Name, Address and City
  • E-mail adress
  • IP address
  • Location
  • Visitor behavior

The basis on which we can process this data is:

With the consent of.

Retention period: We store this data until the end of the service.

2. Sharing with other parties

We share or disclose this data to processors only for the following purposes:


3. Cookies

Our website uses cookies. For more information on cookies, please read our Cookie Policy.

The inclusion of full IP addresses is blocked by us.

4. Security

We care about the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only essential people have access to your data, access to data is protected and our security measures are reviewed regularly.

5. Third Party Sites

This privacy statement does not apply to third party websites linked from our website. We cannot guarantee that these third parties process your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

6. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. You are advised to check this privacy statement regularly to be aware of any changes. In addition, we will actively inform you as soon as possible.

7. Access and modification of data

If you have any questions or want to know what personal information we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, delete or block your personal data at any time.
  • If you consent to the processing of your data, you have the right to withdraw this consent and delete your personal data.
  • Right to data portability: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you can object to the processing of your data. We comply with this unless there are legitimate grounds for processing.

Please ensure that you always clearly identify who you are so that we can ensure that we do not modify or delete any information about the wrong person.

8. Make a complaint

If you are not satisfied with the way we handle the processing of your personal data (complaint), you have the right to lodge a complaint with the Data Protection Office.

9. Contact information

Relout Sp. z o.o.
Łokietkówny 5/27, 92-418 Łódź, Poland
TAX ID / VAT EU: PL7282857576
KRS: 0000937966


The privacy policy describes the rules for processing information about you, including personal data and cookies, i.e. the so-called cookies. cookies.

  1. General information

This policy applies to the website operating at the url address: The website operator and personal data administrator is: Relout Sp. z o.o. Łokietkówny 5/27, 92-418 Łódź, Poland. Operator’s e-mail address: The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website. The website uses personal data for the following purposes:

Support for inquiries via the form
Presentation of an offer or information

The website performs the functions of obtaining information about users and their behavior in the following way:

  • Through data entered voluntarily in the forms, which are entered into the Operator’s systems.
  • By saving cookies in end devices (so-called “cookies”)

Selected data protection methods used by the Operator

The places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the target server. The operator periodically changes its administrative passwords. An important element of data protection is the regular update of all software used by the Operator to process personal data, which in particular means regular updates of programming components. The website is hosted (technically maintained) on the operator’s servers:

  1. Your rights and additional information about how the data is used

In some situations, the Administrator has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to groups such as: authorized employees and associates who use the data to achieve the purpose of the website. Your personal data will be processed by the Administrator for no longer than it is necessary to perform related activities specified in separate regulations (e.g. on keeping accounts). With regard to marketing data, the data will not be processed for more than 3 years. You have the right to request from the Administrator: access to personal data concerning you, rectification, deletion, limitation of processing, and data transfer. You have the right to object to the processing of personal data in order to exercise legitimate interests pursued by the Administrator, including profiling, however, the right to object will not be exercised if there are valid, legally justified grounds for processing, interests superior to you, rights and freedoms, in particular the determination, investigation or defense of claims. The actions of the Administrator may be subject to a complaint to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary, but necessary to operate the Website. Actions may be taken in relation to you consisting in automated decision making, including profiling in order to provide services under the concluded contract and for the Administrator to conduct direct marketing. Personal data is not transferred to third countries within the meaning of the provisions on the protection of personal data. This means that we do not send them outside the European Union.
Information in forms

The website collects information provided voluntarily by the user, including personal data, if provided. The website may save information about connection parameters (time stamp, IP address). In some cases, the website may save information that facilitates linking the data in the form with the e-mail address of the user completing the form. In this case, the user’s e-mail address appears inside the url of the page containing the form. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. in order to process a service request or commercial contact, register services, etc. Each time, the context and description of the form clearly informs what it is for.

Administrator logs

Information about the behavior of users on the website may be logged. These data are used to administer the website.

Essential Marketing Techniques

The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not provide the operator of this service with personal data, but only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: The operator uses a solution that automates the operation of the Website in relation to users, e.g. that can send an e-mail to the user after visiting a specific subpage, provided that they agree to receive commercial correspondence from the Operator.

Information about cookies

The website uses cookies. Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored in the Website User’s end device and are intended for using the Website’s websites. Cookies usually contain the name of the website they come from, their storage time on the end device and a unique number. The entity placing cookies on the Website User’s end device and accessing them is the Website operator. Cookies are used for the following purposes: maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website; to achieve the objectives set out above in the “Significant Marketing Techniques” section. The Website uses two basic types of cookies: “session cookies” (session cookies) and “persistent cookies” (persistent cookies). Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the cookie file parameters or

until they are deleted by the User. Software for browsing websites (web browser) usually allows cookies to be stored on the User’s end device by default. Website users can change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help or documentation of the web browser. Restrictions on the use of cookies may affect some of the functionalities available on the Website. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Meta (Meta Platforms Inc. based in the USA), LinkedIn ( LinkedIn Corp. based in the USA).

Managing cookies

How to express and withdraw consent in practice? If you do not want to receive cookies, you can change your browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites. To manage cookie settings, select the web browser you use from the list below and follow the instructions: Microsoft  (Edge, Internet Explorer) Google Chrome Safari MozillaFirefox; Opera Urządzenia mobilne: