Company name:

Non-disclosed (marketing approval pending)

Company size:

5000+

Services provided:

Talent as a Service

Duration of project:

2022.10+ (ongoing)

Engineers (FTE):

13

Technology:

AWS, Serverless, SRE, TypeScript, Fullstack

The company planned a strategic shift to optimize their workforce in R&D area by acquiring consultants with higher technical skills and optimized price/value ratio.  The existing team and vendors couldn’t provide these skills and demands, creating a competence gap. The growth in project numbers required more manpower than the in-house HR team could provide which limited efficient task execution and timely project completion.

The company aimed to acquire talent quickly to keep in step with market demands. However, their internal HR department faced challenges in achieving the necessary speed. Relout, using its experience as an HR partner, delivered recruitment processes four times faster than internal teams while maintaining high quality.

Thanks to a prior collaboration with the company’s CTO, whom recognized us as a reliable partner, we commenced this project partnership. We started the cooperation by hiring 2 engineers in SRE space, soon after scaled to 2 teams and 6 more engineers joining the team (including leaders). Our new team members proved to be highly organized and exceptionally talented which allowed for transfer of knowledge and increasing the technical levels among existing employees as well. The client continues to work with us, being satisfied with their achievements. Our collaboration began in November 2022 and continues to this day.

Initially, our team consisted of Site Reliability Engineers (SREs), backend developers, and engineers. Over time, backend developers, including a tech lead converted into a 100% Relout-build business unit.  Currently, our team comprises three sub-teams, two of which have Relout technical leaders and managers. All our employees are experienced seniors in their field.

As a strategic nearshoring partner, we have engaged in client’s HR and recruitment process on multiple levels, starting from:

• candidate sourcing (on polish market)
• screening & HR verification
• performing technical verification
• arranging interviews with client
• covering all legal & hardware aspects
• managing and supervising the onboarding

Our goal was to provide comprehensive support at every stage of the process in order to allow managers & executives to focus on their primary business and accelerate their performance within R&D.

Once we made a perfect talent-match and final consultants were selected, approved and onboarded into the project we could fully engage our Talent as a Service process, aimed at long-term collaboration

What made our TaaS stand out was going above and beyond client’s expectations of a typical contractor/staff augmentation model. We constantly monitored our consultant’s performance through async and sync methods, supported each of them individually through trainings, education and motivational programs as well as supplied them with wide range of fun & health benefits, to make sure they keep good work-life balance throughout their assignment.

On Client’s side we ensured constant flow of information through async and sync channels (weekly/monthly 1-1’s along with slack communication/updates) and regularly checked for satisfaction and feedback through surveys and reports.  We also organized several onsite events, both in Sweden and in Poland.

This allowed Relout to be a strategic vendor as well as team player and enabled Feedback Culture which in turn greatly improved our services.

At Relout we specialize in working with remote & distributed teams. Its a great way to optimize costs, access wider talent pool and, to some extend, increase productivity. But we believe its not enough to allow effective, long term collaboration and its important to meet your teammates and clients in person to allow team-integration, enable mutual trust and maintain work-life balance.

As a strategic nearshoring partner we organized 4 events in Poland and co-organized 3 in Sweden

Since 2022 Relout handled a total of 9 recruitment and outstaffing rounds for multiple roles which resulted in recruiting and verifying nearly 1560 candidates out of which 13 were approved and hired by client.

During this project, Relout has been constantly adjusting to the requirements and requests to backfill their staff and increase the competence levels of the in-house teams while ensuring flexibility and high performance for the entire cooperation.  Relout remains one of strategic technology partners not only due to the number of staff but also a wide range of services provided (like organizing meetups in Poland and in Sweden) and general trust and solid partnership

We handled the end-to-end organization of 9 onsite meetups and workshops – 3 in Sweden and 5 in Poland, bringing together talents from different levels of the organization – from engineers to C-level executives. These events were a key part of our Talent as a Service offering, designed to facilitate knowledge sharing, team building and work-life balance.

Those actions helped us in creating a vibrant company culture and cooperation based on trust, feedback and partnership.

In a long run we managed to complete several business objectives with help of Relout engineers such as optimize staffing costs, backfill critical and time sensitive positions